It won’t work if you’re a customer.Īnother commonly shared Uber phone number (1-80) is no longer in service. Uber drivers can call Uber at 1-80, but that phone line is reserved for drivers only. If you call the number above and it doesn’t work, you don’t have access to telephone support. Uber Phone Number for ‘Premium Riders’ Only: 1-80 For all other users, you have to deal with problems through the app or at. Only riders in select markets with a Premium account status can call Uber. It’s a frustrating fact, but Uber only provides a customer service phone number to some customers, not all. You can’t call Uber customer service for normal complaints! Send a message to Uber on Facebook: Begin at Uber’s Facebook page and send a message via Messenger.Send a tweet to on Twitter: Good for ride issues and general questions.If you lost an item in an Uber, jump to ‘What to do if you lost an item in an Uber’.: Sign in at and select the trip to report issues with a ride and chat with customer service.Select the trip, then browse the Help section for an issue that matches yours. The Help and Activity section in the Uber app: Tap Account in the bottom menu then tap Help or Activity.You can chat with customer service by reporting a trip issue in the app or at, and Twitter is better for directly messaging a question. The top ways to contact Uber customer serviceĭepending on your issue, there are different ways to contact Uber. How to Recover a Lost Item from an Uber.Uber Phone Number for Customers (Premium Riders Only).Get Help in the App and Online: Report Complaints & Trip Issues.For Uber drivers: How to contact driver support.You can’t directly call or email Uber unless it is about a serious safety issue.A chat session with customer service will begin after you report the issue To chat with customer service: Report an issue with a ride in Activity.You can also report problems at or send a Tweet to Uber support.Use the Help section at the bottom of every trip receipt to report a lost item, request a fare review, or report a complaint about your driver.If you have an issue with a ride: Go to the Activity section of the app and select the trip to report a problem and start a live chat thread with Uber customer support.

Lyft customer service chat